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‘Get Help with Technology’ service to close on 23 June

The Get help with technology service will close on 23 June 2022

Access to the Get help with technology service website (GHwT) will close on 23 June 2022. After this date, you will no longer be able to access the GHwT website.

Our guidance pages will move to Gov.​uk and remain available to view. We will instead be developing services to support schools to make more informed decisions about technology, such as the Meeting digital and technology standards in schools and colleges service.

You can access the Meeting digital and technology standards in schools and colleges service here: https://www.gov.uk/guidance/meeting-digital-and-technology-standards-in-schools-and-colleges

We will provide further communications on these supporting services in due course.

Our most recent round of allocations saw us achieve our full commitment of 1.95 million devices delivered.

Get help with technology is now out of stock of all device types and we have no plans to restock.

You can still log in to Get help with technology until 23 June 2022.

Please refer to our guidance here: https://get-help-with-tech.education.gov.uk/

Download your order history by 31 May

From 31 May 2022, you will no longer be able to access TechSource to download information about the devices your setting has received. This includes device types, serial numbers and order numbers.

Please note, you can only view orders that you placed yourself. If somebody ordered on your behalf, they will need to access their own account to view this information.

It is important to keep a record of this information. Ownership of laptops, tablets and 4G wireless routers is transferred from DfE to the local authorities (LAs), academy trusts, schools, colleges and further education (FE) institutions that have received them.

Please refer to our guidance on ownership of devices: https://get-help-with-tech.education.gov.uk/devices/device-distribution-and-ownership#who-owns-the-devices

Free peer-to-peer support for schools and colleges on using technology

The Department for Education’s EdTech Demonstrator Programme supports any publicly-funded school or college in England to access free help and advice on educational technology until the end of July 2022.

Tailored support is delivered by EdTech Demonstrator schools and colleges to help reduce workload, use resources more effectively and improve student outcomes.

For more information and to register for support, schools and colleges can visit the EdTech Demonstrator Website: https://edtechdemo.ucst.uk/

Kind regards,

The Get help with technology team