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Early Help

Early Help – 'Conversations for Change'

The Early Help service has been in place for almost a year and has supported hundreds of families to better outcomes. Our transformation over the last year has been a remarkable journey and we are listening and responding to feedback we are receiving from families and partners to now refine our systems to ensure we are delivering an Early Help service in partnership, that meets the needs of our community. We have developed this new approach to ensure families are supported more quickly. 

‘Conversations for Change’ is a significantly different approach which will provide a faster response to families and  which relies on meaningful conversations alongside prompt, practical support. It is much less about processes and a formulaic approach to working with families. This new methodology has been developed in response to feedback from families and partners about the time it can take to meet with their family support worker.

Conversations for Change moves Early Help practice away from an assessment model to a dynamic dialogue with families and partners, utilising the team around the family model to develop change-focused goals with the family and using the relationships to help sustained change to be achieved. This simplified approach will also enable and encourage practitioners in universal settings to retain the lead for some family cases, where they already have a meaningful and productive relationship, but draw in the additional resource or broader disciplines available within the Early Help Service, to help move families forward.

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